Stories From Home

Great service from everything from the initial quote to the install. Installation crew did a neat and tidy install with no mess left to clean up. Highly recommend.

Excellent service and product! I got a Daiken mini split from Hot Frost for my first home and knew I needed one when I purchased my second home. Wade and his crew did an amazing job and even helped straighten out my application for the Canada Greener home program. If you want to save money on your heat bill each month, I strongly recommend giving Hot Frost a call.

Reasonable price, good warranty, quick install, installers took time to answer questions and explain operation of unit. Alana was very helpful in expediting application to NL Hydro rebate program.

I can’t tell you how pleased I am to have had Hot Frost provide me with a Heat Pump. From the first phone call they were friendly, supportive and professional. The planning process began with me knowing next to nothing. They knew what I wanted to know, including the approximate cost, more than competitive. Agreements were made and date for installation set. (I did not qualify for a Government grant as I was not connecting to each floor). Everything transpired as promised and, I must say, the installation crew was exceptional. I’m a worrier. Throughout, I was assured I would be happy. I was. I am.

We had the privilege on Friday to have a quad mini split installed by Hot Frost. They came on time, all 4 of them, and were very polite/ friendly, and professional. Their work ethic is unquestionable; no stopping, working straight through including eating their Friday lunch pizza in my back yard while lifting up the 230 LB outdoor on its stand. They never once came in the house without their masks on and their boots off. It was like that from 8:30 to 1:30 when the rest hurried off to their next job and Mike stayed to charge the system and start up the unit. My daughter Sera came home from school later in the afternoon and made the comment “hey Dad, those guys here this morning were sure on time and courteous”. Congratulations to Wade for putting together such a great team, including the girls in the office. My family appreciate such a great job and are enjoying the heat!

We’ve recently had Hot Frost install heat pumps for us. We were very impressed with the installation crew.

They were all very polite, efficient, friendly, knowledgeable and fastidious about their work. I have rarely been so pleased with a crew of workers.

Those guys deserve a big shout-out!