Warranty

At Hot Frost Heat Pumps, we understand that investing in a heat pump is a long-term commitment, and you want assurance that your system is protected. That’s why we offer extensive warranty coverage that gives you peace of mind. Whether you have a ductless or ducted system, our warranties ensure you are covered for years to come. Read on to learn more about what’s included in our warranties and what you can expect when you choose us.

Comprehensive Warranty Coverage for Ductless Systems

When you choose our team to install your ductless system, you’re covered by one of the most comprehensive warranties in the industry. Backed by Daikin, you’ll receive a 12-year part warranty and a 10-year labour warranty, meaning your system will be protected against manufacturer defects for over a decade. This long-term coverage helps to ensure that your ductless system continues to perform optimally without unexpected repair costs.

Benefits of the Ductless System Warranty:

• 12-year part warranty from Daikin for maximum protection.
• 10-year labour warranty, giving you the confidence that any necessary repairs are covered.
• No diagnostic fees when Hot Frost Heat Pumps installs your system—saving you money over the life of the warranty.

Ducted System Warranties for Long-Lasting Performance

For those with ducted systems, Hot Frost Heat Pumps provide equally robust coverage. Ducted systems come with a 12-year part warranty, ensuring that major components are covered for an extended period. In addition, we offer a 1-year full coverage warranty on both parts and labour, giving you peace of mind from the moment your system is installed.

Key Features of the Ducted System Warranty:

• 12-year part warranty for critical components.
• 1-year full coverage warranty to protect you from unexpected repair costs in the first year.
• Clear and upfront warranty terms ensure you know what is covered.

Understanding Warranty and Diagnostic Visits

While warranty service covers parts and labour for specific issues, it’s important to note that diagnostic visits may not always be included. Some contractors charge a fee just to diagnose what’s wrong with your system, even if the repair is under warranty. We never charge a diagnostic fee for the life of your labour warranty if we install your heat pump. This ensures that you won’t face surprise costs when seeking repairs.

Contact Hot Frost Heat Pumps today to secure your peace of mind with our industry-leading warranty coverage and expert service!

Why Choose Our Reliable Team for Your Warranty Coverage?

Selecting the right warranty is crucial, and at Hot Frost Heat Pumps, we pride ourselves on transparency. When reviewing your options, make sure you fully understand what’s covered, including diagnostic fees, part replacement, and labour. By choosing us, you get more than just warranty coverage—you get a partner dedicated to helping you maintain your system for years to come.

We also ensure that our customers receive personalized service and clear communication throughout the entire warranty process. From the moment you install your system with us, we make it our mission to provide hassle-free support, guiding you through any potential issues and ensuring your heat pump operates efficiently for as long as possible.

Long-Term Support with Every Service

Our comprehensive warranties at Hot Frost Heat Pumps are designed to keep your heating and cooling systems running smoothly without the stress of unexpected repair bills. Contact us today to learn how our warranty coverage can give you peace of mind for years to come. When you choose us, you’re not just getting a heat pump—you’re getting the assurance of quality service and long-term support.